How to connect your property to AVS (Germany)

If you are using the mobile app, make sure you have the latest version installed. Then follow these steps:

1. Go to the «Account» section in the app and select the «Configure» button in the «Online Guest Registration» section. 

1. You will see the list of your properties. Click the «Configure» button next to the property you wish to connect to AVS.               

1. Fill out the corresponding form. Check the option “Activate automatic sending to the authority” and make sure that AVS is selected. Fill out the rest of the form with your AVS credentials.

If you don't know how to find your AVS credentials, click on “Where to find those credentials”

1. Click on Validate 
2. If no error message appears, your property is now successfully connected to AVS.
3. Scroll down the page. You can now configure the name of the guest categories. Guests will see and be able to select those categories when doing the online check-in.

1. Activate the guest card if you want to offer guest cards to your guests

1. Click on “Save changes”

1. Close the pop-up. You will then see that the connection is “Active”

Related articles:

FAQs Guest Check-in feature