You can contact customer service to request to have a review deleted only if it violates the terms and conditions of the channel where the review was left. Please keep in mind that a review is a reflection of the guest’s experience during their stay and although you may not always agree with it, we are not able to request their removal without a valid reason. Use your guests’ reviews to make the experience for the next guest more enjoyable. If you believe a review violates the terms and conditions of the channels, please send us an email to host@holidu.com and make sure to include the booking number in order to check this for you.

Terms and conditions for:

Airbnb

https://www.airbnb.com/help/article/32/can-i-remove-or-respond-to-a-review-i-disagree-with

Booking.com

https://www.booking.com/content/terms.en-gb.html?aid=356985;label=gog235jc-1DCBQoggJCBXRlcm1zSDNYA2g7iAEBmAEJuAEYyAEM2AED6AEBiAIBqAIEuALvyrL7BcACAdICJDMxNjA3MzcwLTU2OTktNDhlZC1hMGQ3LTAyOGMzMGZjMjNhOdgCBOACAQ;sid=d423e5a4396b51314822987bb5209314;keep_landing=1&#tcs_s8

https://partner.booking.com/en-gb/help/guest-reviews/general/can-i-ask-guest-review-be-removed

VRBO

https://www.vrbo.com/legal/content-guidelines

https://help.vrbo.com/articles/What-are-the-review-guidelines

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