How can I change or modify my property’s amenities?

Log in to your account and select the property you wish to modify and follow these simple steps:

1. On the left side of your screen under “Configuration”, scroll down and click on “Amenities”. 

2. You can activate or deactivate any of the amenities by selecting/unselecting them

3. The changes are saved automatically.

4. It is absolutely essential to inform us of these changes that might affect the property description texts. We have a specialized Content department that can adapt the description accordingly from Monday to Friday. 

We would also like to remind you that any amenity configured must legally be available for free and at all times. If the availability is pay only, it is thus an additional service you offer to the guests (not mandatory) which can thus not be configured as an amenity and will unfortunately not be filterable on the various platforms. It is important that you inform us about those amenities so we can adapt the description texts and mention that accordingly.

It is extremely important that your configuration on Holidu (and thus your advertisements) is always up-to-date, as any error could incur booking cancellations or compensation claims by the guests or the platforms’ customer service.

Always inform any future guest who would be affected negatively by changes on your configuration. Make sure to get a written confirmation that they are fine with it and still willing to come and stay at your property. If they refuse to come and stay with the new configuration, your guests would have to be granted a free cancellation, as you cannot offer what they booked. You may also decide to offer them a small discount to counterbalance the negatives and keep the booking.